Introduction

Easyvacations.in website is owned and operated by the DARSHAN HOLIDAYS and it is an Indian entity, Located in Hyderabad, at 6-3-456/B/115 & 116 Model House, Panjagutta, Hyderabad, Telangana-500082.

This policy aims at explaining in a simple and clear way how EASY VACATIONS processes the personal information that you provide by using, accessing, registering or any other action you can have on this website, in accordance with any applicable privacy laws as per Indian privacy laws and that the data shared with in this website shall be primarily processed in India only. By agreeing to this policy, you are providing EASY VACATIONS with your explicit consent to process your personal information for the purpose(s) defined in this policy.

EASY VACATIONS is committed to respect and protect your privacy to the greatest extent possible. EASY VACATIONS uses your personal information to understand better your needs and interests and to provide you with the best services.

1. Scope: This Privacy Policy applies to any person/User/ Subscriber/Customer/member who purchase, who intend to purchase, or inquire about any product(s) or service(s) made available in easyvacations.in website.

   By using or accessing of this Website, the User hereby agrees with the terms of this Privacy Policy and the contents herein. If you disagree with this Privacy Policy please do not use or access our Website.

2. Categories of personal information: Personal information is any information that enables your direct or indirect identification: name, surname, email address (personal or business), phone number, contact details, billing and transaction information, credit card information, etc.

   EASY VACATIONS only requests personal information which is considered strictly necessary for the purposes of Credit card information is used only for payment processing and fraud prevention.

3. Purposes: You can have access to the main features of our website without any identification required, that means our website is structured so that you can visit EASY VACATIONS on the web without the need to disclose any personal information.

   EASY VACATIONS requests personal information for the purposes listed below:

   • When you register to purchase some of this website products
   • When you subscribe to marketing of this website products
   • When you refer to purchase some of this website products
   • To complete a transaction or order of products or services of this website

   Each time EASY VACATIONS collects your personal information, you will be informed of the purpose, the categories of information mandatory or optional to achieve that specific purpose and who those information might be transferred to in order to achieve that specific purpose.

4. Why EASY VACATIONS is allowed to request your personal information?: You might have given EASY VACATIONS your consent to the collection and use of your personal information for a specific purpose, and it might consider it necessary to order of products or services of this website.

5. How EASY VACATIONS Use Your Personal Information: We may use your Personal Information for several reasons as below:

   • confirm your reservations with respective service providers;
   • keep you informed of the transaction status;
   • send booking confirmations either via E-mail, sms or Whatsapp or any other messaging service;
   • send any updates or changes to your booking(s);
   • allow our customer service to contact you, if necessary;
   • customize the content of our website;
   • request for reviews of products or services or any other improvements;
   • send verification message(s) or email(s);
   • Validate/authenticate your account and to prevent any misuse or abuse.

6. How long do EASY VACATIONS keep your information:
   EASY VACATIONS will retain your Personal Information on its servers for as long as is reasonably necessary for the purposes listed in this policy. In some circumstances we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, regulatory, tax or accounting requirements.

   Where your personal data is no longer required we will ensure it is either securely deleted or stored in a way which means it will no longer be used by the business.

7. Sharing of personal information within EASY VACATIONS
   In order to offer you a more consistent and personalized experience in your interactions with DARSHAN HOLIDAYS, information collected through one EASY VACATIONS service may be combined with information obtained through other EASY VACATIONS services in accordance with Your specifications.

   EASY VACATIONS will adopt appropriate safeguards to ensure your personal data are processed in accordance with the highest standards of protection.

8. Sharing of personal information with third-parties
   EASY VACATIONS does not sell, lease or rent your personal information to any third party, unless EASY VACATIONS expressly requests your prior consent to do so.

   EASY VACATIONS shares customer information with companies working on DARSHAN HOLIDAYS’s behalf. EASY VACATIONS will take the appropriate measures to ensure those sub-contractors will ensure a high level of protection of your personal information.

   EASY VACATIONS will not share personal information with any other third parties without your permission, unless to:

   • i. Respond to duly authorized information requests of governmental authorities
   • ii. Comply with any law, regulation, or court order
   • iii. Help prevent fraud or to enforce or protect the rights and properties of EASY VACATIONS or its subsidiaries
   • iv. To protect the personal safety of EASY VACATIONS employees and third parties on EASY VACATIONS property

   Circumstances may arise where, whether for strategic or other business reasons, EASY VACATIONS decides to sell, buy, merge or otherwise reorganize businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. This will be done in accordance with any applicable privacy requirements and subject to your information and consent where appropriate.

9. Links to non-EASY VACATIONS websites
   The EASY VACATIONS websites may provide links to third-party companies’ websites for your convenience and information. EASY VACATIONS does not control those sites. We do not endorse or make any representations about third-party websites. We encourage you to review the privacy policy of any company before submitting your personal information.

   Some third-party companies may choose to share their personal data with DARSHAN HOLIDAYS; that sharing is governed by that third-party company's privacy policy.

10. Use of tracking technologies
    Our website uses cookies to enhance and/or simplify your experience. Please read our Cookies Policy for more information on the different types of cookies, their purposes and information on your browser settings if you wish to deactivate them.

11. Call recording
    All the phone calls and/or conferences established between you and EASY VACATIONS in the course of providing DARSHAN HOLIDAYS’s customer services will be recorded to improve your customer satisfaction and enhance the quality of the service we provide. If you do not wish to be recorded, you always have the possibility to log your query directly online on the Customer Portal

12. E-communications
    You have the full control over the e-communications you receive from EASY VACATIONS. You can set up your preferences in your privacy preferences or by emailing info@easyvacations.com

    You can always opt-out, for free and at any time, from any communication, please write us at info@easyvacations.com in case of difficulty.

13. Access to and accuracy of your information
    EASY VACATIONS strives to keep your personal information accurate.

    EASY VACATIONS has implemented technology, management processes and policies to maintain your data’s accuracy. Upon your request, with certain limited exceptions as provided in the applicable laws, EASY VACATIONS will provide you with access to your information, online access and freedom to change, delete, and modify your personal information.

14. Security
    To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, EASY VACATIONS has in place appropriate physical and managerial procedures to safeguard the information we collect.

    To protect your privacy and security, EASY VACATIONS will also take reasonable steps to verify your identity, such as a password and user ID, before granting you access to your data. Certain areas of DARSHAN HOLIDAYS websites may limit access to specific individuals through the use of passwords and other personal identifiers.

    EASY VACATIONS uses Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us.

    This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

    If any user of this website suspects EASY VACATIONS has handled its personal information in a manner that does not comply with this Privacy Policy, please contact us at info@easyvacations.com.

15. Eligibility
    You must at least 18 years of age to transact with EASY VACATIONS and also to consent to the processing of your personal data. EASY VACATIONS does not knowingly collect information from children under the age of 18 and EASY VACATIONS does not target its websites to children under 18.

16. Changes of Privacy Policy
    EASY VACATIONS reserve the rights to revise the Privacy Policy from time to time to suit various legal, business and customer requirement. We will duly notify the users as may be necessary.

17. Contacting us
    EASY VACATIONS values your opinions, if you have any comments, questions, concerns or complaints about our Privacy Policy and our practices please email us at info@easyvacations.com or write us at:

    Corporate Office: DARSHAN HOLIDAYS, 6-3-456/B/115 & 116 Model House, Panjagutta, Hyderabad, Telangana-500082.

    We do take your questions seriously and each request will be promptly investigated.